Home Zone Furniture requires a 20% non-refundable down payment on all layaway purchases. Monthly payments are required to maintain a current status on the layaway account. The final payment is due within six months.
Layaway accounts allow our customers to guarantee the price of ordered merchandise. Home Zone Furniture does not represent holding the merchandise at the sale location once the account is opened but will guarantee the price. We request a minimum of four (4) weeks’ notice after final payment, before pick-up or delivery of your merchandise, to ensure your order is in stock.
If your account is paid in full within 90 days and your merchandise is unavailable within four weeks after your account has been paid in full, you will be entitled to a full refund. If your account is not paid in full until after 90 days of the origination date of the account and your merchandise is not available within four weeks after your account has been paid in full, you will be entitled to a refund of all payments less than 20% of the original total invoice amount. The 20% will be credited to your account as in-store credit.
No refunds are issued after seven days from the initial layaway except as provided above. A layaway account is considered delinquent if more than 30 days pass without payment. After 90 days, all delinquent layaway accounts will be canceled, and any payments made on the account will be converted to store credit. Merchandise will not be removed from active inventory until the final payment on that specific sale has been made.
Except as provided above, all sales are final. Items sold as discounted set packages may only be returned as a complete set.