Jeremy S.
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Articles
Recent activity by Jeremy S.-
Nationwide Delivery Policies and Procedures
We are excited to offer our premium nationwide delivery service to customers across the lower 48 states (excluding clearance items***). Here’s what you can expect when you place an or...
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Home Zone Platinum Extended Warranty
The Home Zone Platinum Extended Warranty Three-Year Limited Fabric/Leather Stain Protection: Warranty Coverage Home Zone warrants, to the original purchaser of the furniture, that if the fabric...
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Terms and Conditions
1. Picking Up Your Order:a. You must sign that the items you received are in good condition. You assume all responsibility for the condition of the Items that have left the store. b. You, the cust...
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Picking Up Furniture - Satellite Stores
We offer free pick-up at our Abilene, Lawton, Marble Falls, Round Rock, San Angelo, Hudson Oaks, and Wichita Falls locations. The stores get at least one stock truck a week with all customer pickup...
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Resetting Your Support Account Password
We're sorry that you are having trouble logging into your support account. Rest assured, this is an easy fix. All you have to do is: Click the "Forgot my password" link under the sign-in email and...
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What Causes Leather Furniture to Fade?
If you’ve ever had a leather jacket that faded or wondered why your leather couch doesn’t look as dark as it once did, then you’ve experienced how the look of leather can alter with time. When ...
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Item(s) Arrived Damaged
First, we are sorry to hear that your items sustained some damage. Rest assured, we have the best, professionally trained service technicians in the business and will take care of you as quickly as...
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Fabric Pilling
It's time to talk about fabric pilling! While not the most exciting topic in the world, we find it comes up in the furniture business and we have some info, tips, and tricks to help you in case you...
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Picking up in the DFW metroplex
If you buy on Sunday - Friday at the following locations: Allen Arlington Burleson Cedar Hill Denton Fort Worth Hudson Oaks Lake Worth Lewisville (north & south) Mesquite North Richland Hills Rich...
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Rescheduling Your Delivery
If delivery is rescheduled within 48 hours before your scheduled delivery date, a rescheduling will apply ($25). We recommend always picking a day that you can be flexible and don't have appointmen...