Jeremy S.

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  • How do I make a warranty claim on my furniture?

    We understand that facing issues with your furniture can be frustrating, and we genuinely apologize for any inconvenience. However, we're here to assure you that our team of highly skilled service ...

  • Resetting Your Support Account Password

    We're sorry that you are having trouble logging into your support account. Rest assured, this is an easy fix. All you have to do is: Click the "Forgot my password" link under the sign-in email and...

  • What Causes Leather Furniture to Fade?

    If your leather furniture doesn’t look as vibrant as it once did, you’re not imagining things. Leather naturally changes over time, and certain factors can speed up this process. Why Does Leathe...

  • Do you offer in-store pickup?

    We offer free pick-up at the following locations: Abilene, Lawton, Marble Falls, North Richland Hills, Richardson,  Round Rock, San Angelo, Hudson Oaks, Waco, and Wichita Falls. Each store receives...

  • Terms and Conditions

    1. Picking Up Your Order:a. You must sign that the items you received are in good condition. You assume all responsibility for the condition of the Items that have left the store. b. You, the custo...

  • How to prepare for your delivery

    Thank you for choosing Home Zone Furniture! We’re thrilled about your upcoming delivery and want to ensure everything goes as smoothly as possible. Here’s how you can prepare for a hassle-free deli...

  • Home Zone Platinum Extended Warranty

    Home Zone Furniture offers a Platinum Extended Warranty program to give you peace of mind when purchasing furniture. Below is a detailed breakdown of the coverage options, benefits, and exclusions...

  • How do I track my delivery?

    Order tracking is only available for local delivery orders and is valid only on your scheduled delivery day. Checking your delivery status earlier may show preliminary times that are subject to cha...

  • Troubleshooting a Power Recliner

    If your power recliner isn’t responding, follow these steps to identify and resolve the issue. We’ll start from the wall outlet and work our way to the recliner. Step 1: Check the Power Connection...

  • Koalifi Financing: Lease-to-Own, No Credit Needed

    Koalifi provides a flexible lease-to-own option, making it easier to get the items you need without needing established credit. Here's how it works: No Credit Required: Apply with confidence! Onl...