Home Zone Special Order Program

Home Zone's Special Order Program lets you customize select furniture with your choice of over 50 fabrics, built by our Dallas Sofa Company factory right here in Texas. Special orders start at $499 with no extra fees for standard fabrics. Most custom orders are ready in 4 weeks or less. Look for the "Customize Me" button on eligible products.

How It Works:

1. Browse eligible products on homezonefurniture.com or in store — look for the "Customize Me" button
2. Choose from over 50 fabric options, including 20+ standard fabrics and 30+ HERO™ performance fabrics
3. Place your order in store or online
4. Your custom furniture is ready in 4 weeks or less

For nationwide orders, normal transit times apply after your order leaves our warehouse. See our Nationwide Delivery Program article for details.

Pricing:

• Special orders start at $499
• Standard fabrics have no additional upcharge
• HERO™ performance fabrics have an upgrade cost per piece (see our HERO™ Performance Fabrics article for pricing)

Cancellations and Returns:

• Special orders can be canceled any time before delivery for a full refund
• Important: Special orders are non-returnable once delivered. You can order free fabric swatches at homezonefurniture.com/pages/swatch-order-form to see and feel your fabric before placing your order.

Frequently Asked Questions:

Q: How do I know if a product can be special-ordered? 

A: Look for the "Customize Me" button on eligible products on our website or ask a sales associate in store. Any product with this button can be special-ordered from Dallas Sofa Company.

Q: How long does a special order take? 

A: Most special orders are ready in 4 weeks or less. Nationwide orders will have additional transit time after leaving our warehouse.

Q: Is there an extra fee for special ordering? 

A: There is no extra fee for standard fabrics. HERO™ performance fabrics have an upgrade cost per piece.

Q: Can I cancel a special order? 

A: Yes. Special orders can be canceled any time before delivery for a full refund.

Q: Can I return a special order after delivery? 

A: No. Special orders are non-returnable once delivered. We recommend ordering free fabric swatches at homezonefurniture.com/pages/swatch-order-form or visiting a store to see and feel samples before placing your order or going to the store to see them in person.