General

Customer Service Account Support

• Registering Your HZ Support Account
• Resetting Your HZ Support Account Password

Delivery

• Delivery Pricing, and Availability
• Preparing for your delivery!
• Track my Delivery
• Rescheduling Your Delivery
• Item(s) Delivered Damaged
• Furniture Removal

Store Pick-Up

• Picking up in the DFW metroplex
• Picking up at our satellite locations.
• What to do if you get home and one of your items are damaged.

Website

• Contact Us
• View/Change My Delivery Date for my Online Order
• Need Help with a Back-Ordered Item?
• No Delivery Option Online

Warranty / Furniture Care

• Home Zone Manufacturer's Warranty Information
• How to Measure Indentations In The Mattress
• Garantia Sobre Reclamos
• Manufacturer Warranties for Mattresses and Adjustable Bases
• How to care for Marble?
• How to Clean and Care For Your Upholstery

See all 15 articles

Financing

• Home Zone Credit Card (Synchrony Account)
• Fortiva Info
• Make a Fortiva Payment
• Home Zone Furniture Acima Financing Option
• About Layaway

Specials, Coupons, and Price Matching

• Veteran's Discount
• VIP Discount
• 30-Day Price Match Guarantee

Policies and Procedures

• General Terms of Use
• Returns
• Privacy Policy