Skip to main content
Home Zone Furniture Help Center home page
  • Submit a request
  • Sign in
  • Sign in
  • Submit a request
  1. Home Zone Furniture
  2. General

General

Customer Service Account Support

  • Registering Your HZ Support Account
  • Resetting Your HZ Support Account Password

Delivery

  • Delivery Pricing, and Availability
  • Preparing for your delivery!
  • Track my Delivery
  • Rescheduling Your Delivery
  • Item(s) Delivered Damaged
  • Furniture Removal

Store Pick-Up

  • Picking up in the DFW metroplex
  • Picking up at our satellite locations.
  • What to do if you get home and one of your items are damaged.

Website

  • Contact Us
  • View/Change My Delivery Date for my Online Order
  • Need Help with a Back-Ordered Item?
  • No Delivery Option Online

Warranty / Furniture Care

  • Home Zone Manufacturer's Warranty Information
  • How to Measure Indentations In The Mattress
  • Garantia Sobre Reclamos
  • Manufacturer Warranties for Mattresses and Adjustable Bases
  • How to care for Marble?
  • How to Clean and Care For Your Upholstery
See all 15 articles

Financing

  • Home Zone Credit Card (Synchrony Account)
  • Fortiva Info
  • Make a Fortiva Payment
  • Home Zone Furniture Acima Financing Option
  • About Layaway

Specials, Coupons, and Price Matching

  • Veteran's Discount
  • VIP Discount
  • 30-Day Price Match Guarantee

Policies and Procedures

  • General Terms of Use
  • Returns
  • Privacy Policy
Home Zone Furniture