Home Zone's customer support team is available by phone at 817-876-9002. For warranty claims, damage reports, or repair requests, submit a service ticket at homezoneservice.com. For questions about an online order, you can also email web@homezonefurniture.com.
Customer Support Hours:
- Monday: 8:00 AM – 5:00 PM
- Tuesday – Friday: 8:00 AM – 8:00 PM
- Saturday: 8:00 AM – 5:00 PM
- Sunday: Closed
Service Tickets/Warranty Claims:
For warranty claims, damage reports, furniture repairs, or other service needs, submit a service ticket at homezoneservice.com. A team member will contact you within 2 to 3 business days.
Online Order Questions
If you have a question about an online order and prefer not to call, email web@homezonefurniture.com or contact our support team at 817-876-9002.
Nationwide Delivery Questions:
For nationwide delivery questions, please email nationwide@homezonefurniture.com or contact our support team at 817-876-9002
Local Stores
You can also contact your nearest Home Zone store directly. Store hours vary by location. Use our store locator here for more information: https://homezonefurniture.com/pages/store-locator
Frequently Asked Questions:
Q: How do I contact customer support?
A: Call 817-876-9002 during business hours.
Q: What are your customer support hours?
A: Monday 8 AM – 5 PM, Tuesday through Friday 8 AM – 8 PM, Saturday 8 AM – 5 PM. Closed Sunday.
Q: How do I submit a warranty claim or report damage?
A: Submit a service ticket at homezoneservice.com. A team member will contact you within 2 to 3 business days.
Q: How do I get help with an online order?
A: Call 817-876-9002 or email web@homezonefurniture.com.
Q: Are local store hours the same as customer support hours?
A: No. Store hours vary by location. You can see your store's local hours by using our store locator here: https://homezonefurniture.com/pages/store-locator
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