How to Contact Home Zone Customer Support

Home Zone's customer support team is available by phone at 817-876-9002. For warranty claims, damage reports, or repair requests, submit a service ticket at homezoneservice.com. For questions about an online order, you can also email [e-mail].

Customer Support Hours:

• Monday: 8:00 AM – 5:00 PM
• Tuesday – Friday: 8:00 AM – 8:00 PM
• Saturday: 8:00 AM – 5:00 PM
• Sunday: Closed

Service Tickets/Warranty Claims:

For warranty claims, damage reports, furniture repairs, or other service needs, submit a service ticket at homezoneservice.com. A team member will contact you within 2 to 3 business days.

Online Order Questions

If you have a question about an online order and prefer not to call, email [e-mail] or contact our support team at 817-876-9002.

Nationwide Delivery Questions:

For nationwide delivery questions, please email [e-mail] or contact our support team at 817-876-9002 

Local Stores

You can also contact your nearest Home Zone store directly. Store hours vary by location. Use our store locator here for more information: https://homezonefurniture.com/pages/store-locator

Frequently Asked Questions:

Q: How do I contact customer support? 

A: Call 817-876-9002 during business hours.

Q: What are your customer support hours? 

A: Monday 8 AM – 5 PM, Tuesday through Friday 8 AM – 8 PM, Saturday 8 AM – 5 PM. Closed Sunday.

Q: How do I submit a warranty claim or report damage? 

A: Submit a service ticket at homezoneservice.com. A team member will contact you within 2 to 3 business days.

Q: How do I get help with an online order? 

A: Call 817-876-9002 or email [e-mail].

Q: Are local store hours the same as customer support hours? 

A: No. Store hours vary by location. You can see your store's local hours by using our store locator here: https://homezonefurniture.com/pages/store-locator