How to Register and Manage Your Support Account

Home Zone offers an optional support account at homezoneservice.com that lets you view your open service tickets and track updates. Creating an account is not required to receive support.

How to Create an Account:

1. Go to homezoneservice.com
2. Click "Submit a Ticket"
3. Click "Sign In" in the top right corner
4. Select the option to create a new account
5. Complete the registration form

Once registered, you can view your request history, see live updates on your tickets, and send additional information to our team.

How to Reset Your Password:

1. Go to homezoneservice.com 
2. Click "Submit a Ticket"
3. Click "Sign In."
4. Click the "Forgot my password" link below the email and password fields
5. Enter your registered email address
6. Check your email and click the password reset link

You can also call our customer support team at 817-876-9002, and an agent can send a password reset link to your email.

Frequently Asked Questions:

Q: Do I need an account to get support? A: No. Creating an account is completely optional and will not affect your ability to receive support.

Q: What can I do with a support account? A: You can view your open service tickets, see live updates, review your request history, and send additional information to our team.

Q: How do I reset my password? A: Click "Forgot my password" on the sign-in page at homezoneservice.com and enter your registered email. You can also call 817-876-9002, and an agent can send a reset link to your email.

Q: Where do I sign in? A: Go to homezoneservice.com, click "Submit a Ticket", and click "Sign In" in the top right corner.

Q: Do I need an account to submit a service ticket? A: No. You can submit a service ticket at homezoneservice.com without creating an account.