Let's talk about our bedroom sets!
Beds and large pieces of furniture with wood or metal legs tend to slip on hardwood, laminate, or tile flooring. This can cause the supports to slip out from underneath the piece and break the slats/supports.
In order to prevent this issue, we recommend the use of non-slip pads that can be placed underneath the supports if you have hardwood, laminate, or tile flooring in your bedroom(s).
You can purchase them at any local hardware store, and we can install them for you, during your delivery, or during your service call.
If you are currently experiencing this issue, click HERE to submit your claim or call us at 817-876-9002, and one of our Customer Experience team members will reach out to assist as soon as possible.